Bcc99 believes gaming should be a source of entertainment, not a burden. Our responsible gaming policy helps you play within healthy limits. Keep yourself safe, and keep your family protected.
Responsible gaming means using gaming as a healthy form of entertainment — one where you maintain full control over your time, money, and mental wellbeing. At bcc99, we believe that every player's safety is our greatest responsibility.
When gaming starts feeling like stress rather than fun — when you fear losing money or it begins to affect your family and relationships — that is a sign to take stock. Follow our responsible gaming guidelines to keep gaming enjoyable at all times. Whether you win or lose, bcc99 wants you to always walk away with a smile.
We encourage every member to make their own informed decisions about gaming — how much time to spend, how much to wager, and when to take a break. These choices are yours. We simply provide the right tools and information to help you make them.
Bcc99 is a trusted platform in Bangladesh committed to responsible gaming. Our system automatically detects unusual gaming patterns and sends timely alerts when needed.
We provide a range of effective tools and features to help keep your gaming experience safe. Use them and stay protected.
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, a 24-hour waiting period applies.
Set a maximum duration for each gaming session. Once the time is up, you will automatically receive a warning and the session will end if needed.
Take a break from gaming for anywhere between 24 hours and 30 days. During this time, you will not be able to log in to your account, but your balance will remain safe.
Activate a permanent self-exclusion lasting from 6 months to 5 years. During this period, your account will be completely inactive and no promotional messages will be sent.
View your full gaming history, win/loss stats, and spending details at any time. Stay aware of your own habits.
Our system detects unusual gaming patterns and sends you automatic alerts. Take these messages seriously — they are sent with your best interests in mind.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to seek help. Remember — asking for help is not a weakness, it takes courage.
Are you spending more time or money on gaming than you planned?
Do you feel restless or irritable when you stop gaming?
Do you keep coming back to play in order to chase your losses?
Are you hiding your gaming from family or friends?
Are you neglecting work, studies, or family responsibilities because of gaming?
Are you continuing to play by borrowing money or dipping into your savings?
If you feel gaming is becoming an addiction, contact our support team immediately. We're here for you — without judgment and in complete confidence.
For Parents: If you suspect your child or teenager is using this platform, contact us immediately. bcc99 is strictly prohibited for anyone under 18.
Follow these simple steps and gaming will always stay enjoyable and safe.
Set a monthly gaming budget in advance. Keep it at an amount that, even if lost, will not affect your family's day-to-day life.
Log in to your bcc99 account to set your daily deposit limit and session time. These limits help reinforce the decisions you make for yourself.
Take at least a 10-minute break every hour. Get up, walk around, drink some water, and rest your eyes. Long sessions reduce your ability to make good decisions.
Note how long you played each day, how much BDT you spent, and how you felt. This habit builds self-awareness.
Let a family member or trusted friend know about your gaming habits. They can notice changes from the outside and alert you in time.
If you are experiencing any issues, contact bcc99 support or seek advice from a professional counselor. Asking for help is the bravest thing you can do.
Bcc99 strictly enforces an 18+ age policy. Date of birth is collected at registration, and age is further verified through a government-issued ID during the KYC process.
Any member can voluntarily take a break from gaming for a set period. The process is completely confidential and free of any penalties.
Each member can set their own financial limits directly from their account settings. Lowering a limit takes effect immediately, but increasing it requires a 24-hour cooling period.
Bcc99 is committed to standing by you in the fight against gaming addiction. Our trained support team is here to help, with complete confidentiality.
You are not alone. Whenever you need help, we are here for you.
Chat directly with our support team at any time. Share any gaming-related concerns you may have.
Email [email protected] with a detailed description of your issue. You'll receive a response within 24 hours.
Log in and go to your account settings to set limits, take a break, or activate self-exclusion yourself.
Read our FAQ page and awareness resources to learn more about gaming addiction.
Enjoy a fun and responsible gaming experience on bcc99. Use our tools, set your limits, and stay in control. Join Bangladesh's most trusted gaming platform today.